Returns & refunds
We offer a 14 days’ return and refund option for any product you purchase for any reason or for no reason at all (our “Return Policy”). The Return Policy includes returns where you believe an item to be faulty, damaged or not as advertised.
Our refund process: Please arrange collection from your delivery address in the UAE through your account. Refunds will be processed after the items you returned have been approved. We will issue a refund of the full face value of the items. Excluding cash handling fees. Items can be returned by arranging collection from your delivery address in the UAE by following the steps on your account. Cash on Delivery payments are refunded as store credit.